MAMA!

Making America Mediocre Again!

That must be the real strategy, eh? Purposely preventing people from coming to America, even just to visit? Purposely repelling talent from joining our universities? Purposely discouraging science and scientists! Purposely disgusting our allies, from Ukraine to Germany to UK and others. Purposely discouraging minorities, gay people, and…frankly all the rest of us at the same time! Purposely discouraging the press! Purposely acting with the most unethical moves in presidency history – crypto? free airplanes? cash for pardons? unconstitutional pardons?

Add to this that he can’t string a proper sentence together, doesn’t have a sense of humor and doesn’t even own a dog.

Your resume or your eulogy?

I read something recently that called for people to think hard about whether they want to gather accomplishments for their resume or reasons to be remembered, in a eulogy.

While it’s not an uplifting thought, it made me think. I worked in the corporate world for 40 years, in the IT and finance industries. I became pretty good at what I did, leading teams, selling, taking care of customers, and developed a variety of skills and accomplishments. They probably made their way on to my resume over time. I did some business turnarounds. I managed significant teams of people. I grew businesses.

Then I retired. And a funny thing happened. Nobody cared.

It didn’t matter to any of the companies I worked so hard for that I was gone. They just got on with things. I’m sure that some people said they’d miss me and they may even have meant it at the time….but I am also sure that it wore off very quickly. The mark I made on the industries I participated in seemed important to me at the time. However, I was no Bill Gates, no Steve Jobs, or any other figure that we might think of as having a lasting impact.

So…how do I want to be remembered? I don’t want to get morbid, but I’d like to be thought of. I’d like to be thought of well – now, and in the future, even when I’m gone. How do I do that?

I made time when I was still working to ‘give back’ as they say. I did volunteer work and I played some parts in topics that I felt strongly about – education, children, the underserved, racism. When I retired I have tried to double down and spend the majority of my time on such issues. I can use my corporate experience and acquired skills to help some of these charitable ventures that are working so hard to make others’ lives better.

I’d like to be remembered for that work.

I’d also like to be remembered as kind and helpful. I’d like to be remembered as a good dad and husband. I’d like to think i get some credit for how wonderful my four kids have turned out. They are all different and have chosen their own paths…and I helped support those decisions.

I was thinking about my dad today, I was working in the garden and put on some music from Spotify. I don’t know why but I chose Will the Circle Be Unbroken. Dad loved loved loved that music. I listened to it and could hear him hooting and hollering and encouraging me to enjoy it too. When The Tennessee Stud came on – by Doc Watson – I turned it way up and sang along with it like Dad did. I felt him. I missed him and the music brought him back. I remember my Dad as a great dad. Not perfect, but flawed like we all are…but he always worked hard to do the right things – for others, and for us. I miss him.

I hope my friends and my family will remember me. I have some music they can remember me with, our pets, some books that I loved or just how I loved to be with them all.

I think introspection is good for the soul.

Sycophants

I hate sycophants. Boot lickers, suck ups, lackeys, toadies, whatever you want to call them. They certainly exist in the corporate world and I saw plenty of them. These are the people who think that sucking up to the boss will help them get ahead. In some of my roles managing people, I saw them trying to work their magic on me. It’s pretty obvious and it made my skin crawl most of the time. I did have one manager reporting to me who was a sycophant but was also quite good at his job. I tolerated his behaviour but made it clear I found it distasteful and unnecessary. If you’re good then you don’t need to polish my boots.

Now I see it happening with our President Trump. The scenes of people – cabinet members and others who like to speak out loud about how wonderful he is….it’s nauseating. Worse – it’s happening in the press corps. Trump has punished those in the press corp who attempt to hold him accountable and ask him difficult questions. He has populated the white house press corps now with other reporters, clearly sycophants. I watched one young lady ask him about his exercise regime because he looks so wonderful he looks even more healthy than during his last regime. I wanted to throw up.

Leaders who need and encourage this kind of behavior are clearly insecure. They need to be reassured all the time, and tend to surround themselves with people who will be sure to do so.

I watch this stuff and wonder how people can not see through this.

Reading to my kids

Well, I don’t actually have a photo of myself reading to my kids…kinda wish I did…so this will have to do, just to get the point across.

I loved reading to my kids. I hope they loved it too, but honestly it would be the highlight of my day and I was distraught if I got home too late to do so. My oldest let me read to her the longest – she might have even been a teenager – as it was just such a good bonding experience.

I’m sure most everyone has read that reading to your kids has great benefit – it inspires a love of reading and an appreciation for the love between parents and their children. I feel bad for kids who don’t get this simple benefit, for reasons well beyond their control.

I started reading to them long before they could understand what I was reading, but looking at the pictures, helping turn the pages, it was all so good.

Reading is probably my favorite activity even now, and I am very glad to say that all four of my kids love to read, and do so whenever they have free time. They have also learned to write and do so with with some amount of skill.

I now cannot wait to be able to read to my grandkids! I hope my kids will let me.

Lying

When I grew up, my parents taught me never to lie. As I raised my children I told them the same. Lying can be hurtful, misleading, and also leads you to feel bad about yourself. The purposes of lying are not noble, though I grant you the odd exception of what is often called the “little white lie” to avoid hurting someone’s feelings, or lying by omission for the same purpose. “How do I look?” does not always require a 100% truthful answer. Is this a slippery slope? If I answer “you look great” when you don’t, does that lead me to tell ever bigger fibs? Experience tells me not.

So what has gone wrong, that lying is the natural order of things. Every single day I read that the President of this great country tells a multitude of lies. He lies about gas prices. He lies about his election results. He lies about his predecessors. What is his purpose in telling these lies? He’s intelligent enough to know they are not true.

RFK Jr tells lies every day which are dangerous. He spouts statistics about health care that are made up.

I am sure that lying is not limited to Republican administration politicians, but the extent of it coming from Donald Trump is shameless, egregious and incredible. There are a lot of things that leaders should be – role model is one of them.

If I had young kids today I would be trying very hard to shield them from these role models.

Netanyahu, Trump

I have a serious dislike of Netanyahu and what he’s doing. It does NOT mean I don’t have respect for Israel. It’s the same as disliking Trump but not disliking USA.

I think Donald Trump is a global embarassment, a shyster and a mafia boss. As much as I cannot deny he was elected (by the thinnest margin in 25 years), I insist that he does not represent our country, what we believe in and what we stand for. Kudos for our neighbors to the north who elected a grown up – Mark Carney – as their new Prime Minister.

As much as I dislike Trump, I still love my country. I do fear that somme of our elements unique greatness are at risk, but I still love what we have always stood for, even if we haven’t always practiced it – fairness, freedom, rights , due process, and national pride.

I dislike what Netanyahu is doing as the autocrat running Israel, and I sense (from a safe distance) that many of his citizens are as unhappy with him as we are with Trump. What Hamas did in October of 2023 is of course horrendous. What Netanyahu is doing – continues to do – is just as bad, if not worse. Palestinians are not the problem, Hamas is. Palestinians were in this territory long before Israel moved in and took it from them. An agreement to share territory has been in sights for a long time, but Netanyahu has discarded this objective, treating Palestinians as non-citizens witout rights. What he’s done in the West Bank is disgusting. What he’s doing in Gaza is worse.

yet I still have respect for Israel, for what they stand for and for Israelis. Do not call me anti-semitic for being critical of Netanyahu and what he’s doing (oh, by the way, my blood is Ashkenazi jewish).

Ours Was the Shining Future

I just finished this fine book by David Leonhardt, a New York Times writer who has won the Pulitzer for his commentary in the past. It’s hard to imagine that a book about the history of America’s economy would be anything other than a text book type of read. He covers organized labor, immigration, the tug and pull of politics from the left and right, and the impact on what used to be called the American Dream. Leonhardt does it so well that I found myself taking notes, writing in the columns, dog-earing pages that I wanted to come back to in order to write this blog. I can’t resist sharing some of it….

Some of the lessons from history are instructive (as ever). I noted that when Eisenhower was elected he selected a cabinet made up of “nine millionaires and a plumber,” Ike’s choices were a departure from previous administrations – he chose wealthy corporate executives like the CEO of General Motors, Charles Wilson. When asked whether this might represent a conflict of interest, he famously said “I thought that what was good for the country was good for GM, and vice versa.” Stop me if any of this sounds familiar.

The book takes great pains to discuss how organized labor made an impact – workers could band together to improve their lot with their companies. A worker has little to no negotiating power with his employer, but a group of workers, represented by his union can suddenly command some negotiating power. Some history is instructive on this, but even more interesting is the impact on politics. The Democrats (the “left”) used to be the party that got credit for representing the interests of the working man (or woman). Some time after the 1960s, what Leonhardt calls the “new left” took their eyes off this ball. The New Left failed to create an enduring mass coalition. It didn’t even try. The New Left appealed to college-educated intelligentia. They focused on winning court cases about social issues, with judges who also came from privileged backgrounds. In the meantime, the political right, especially the religious right, stepped into the void and won grassroots victories.

The New Left believed that if college students and professors led the way, the rest of the country would follow. Less than 10% of people in the country held college degrees in the ’60s, and even today it’s only less than 40%. The New Left’s vision was not particularly attractive to most Americans. It was liberal and secular. It was not overly comfortable with patriotism. It was an elitist movement. Therefore – no surprise – college graduates moved left and working class voters moved right. This New Left has created a legacy of political activism. These activists tried to shift public opinion and pressure Congress to pass new laws. They have had success – protecting consumers from harm, reducing pollution, winning new rights for women, people of color and the LGBTQ community. However, the New Left movement never made mch of an attempt to improve the pay, benefits and job conditions of working-class Americans.

Thus the narrow focus of the New Left no longer had a mass movement to lift most Americans’ living standards. The left had split into two movements – a progressive elite movement and a group of largely self-interested labor unions. Many workers naturally began to question where their political loyalties should lie.

Along came Reagan – with his folksy charm and appeal to the common man, he swept into office with the power to change the key elements of the American economy. However, one of the key failures of this period is that this is when wealth began flowing to a relatively small and affluent segment of the population, while everyone elses grew more slowly. Reagan helped end the weak overall growth of the 1970s, but he ushered ina new era of unbalanced growth. His presidency invigorated the stock market and the financial well-being of the wealthy. For most families, however, it failed to deliver on its promise.

Okay let’s talk about immigration for a bit. Leonhardt’s chapter on this topic is educational. In the late 1960s, the foreign-born share of the US population was below 5%. It has since risen – I looked it up – to 15.6% in March of 2024. Immigration is a particularly thorny issue with a great deal of complexity. Questions of “who” and “how many” can be broken down. The 1965 immigration law did a poor job of anticipating its effects. It allowed relatives of residents, and those with key skills to enter the country and effectively opened the floodgates inadvertantly.

Immigrants have done well in the US, to a great extent. Leonhardt explores why – they show up with grit and ambition; more than some citizens. They have already shown a willingness to uproot and move, which most Americans prefer to avoid.

President Clinton asked Congresswoman Barbara Jordan to lead a commission on the issue of immigration strategy. She said “immigration is not a right, guaranteed by the US Constitution to everyone anywhere in the world who thinks they want to come to the United States. Immigration is a privilege. It is a privilege granted by the people of the US to those we choose to admit.” She said that a country should guard its borders and declared that this is about the definition of America. She made different recommendations for legal and illegal immigration. She was pro-immigrant without always being pro-immigration. Clinton supported her work….briefly. The Democrats leaned more toward allowing people in than guarding the borders. The problem with that is that most people in the US didn’t agree. The New Left decided that more is better and less is racist. They ignored Jordan’s finer definitions on who should be allowed in.

Leonhardt talks about the “Brahminism” of the left. He says that they appealed to educated people, particularly on social issues, and largely ignored economic ones. Immigration became a real blind spot for the left, leaving people to gravitate rightward.

Education is another topic treated in this book. The author calls education “the investment that turbocharges every other investment a society makes.” At one point, American investment in education led the world. Providing free education for all students set us apart. The rest of the world were slow to copy but they eventually did, and many have surpassed the US. The share of young adults receiving bachelors degrees (which is where earnings increased dramatically) more than tripled from 1970 to 2000 in South Korea and more than doubled in Belgium, Ireland, Poland, Spain and Japan. It rose more than 50% in UK, Denmark, Norway and Sweden and more than 30% in Canada. The US seemed to lose faith in its own strategy and the share of people receiving a bachelor’s degree rose only slightly during those 30 years. The US is no longer the most educated country….and wages have – not coincidentally – also grown slowly since the 1970s. The US shifted budgetary investments to the healthcare sector, the largest prison network and a safety net that often benefits the affluent.

An interesting observation made in the book is that the countries who lost and were ravaged by wars were faring better economically in the days after, ie Germany and Japan versus UK and USA. Its almost like they wiped the slate clean (or we wiped their slate clean, to be more accurate). They then rebuilt their economies and political systems because special interests were so weak. Germany and Japan rose because of their loss, not in spite of it. It seems to me that they are past that phase now and their own special interests are as combative as those in the US and UK at this point.

Note that the US has turned the tide in two world wars, developed the polio vaccine, built the auto industry, created the modern computers, launched the jet age, landed on the moon, pioneered mass education at high school and college and forged the world’s largest middle class. This is American exceptionalism as many have called it.

The author suggests that the culture has changed and investments in the future have stagnated. Our workers have little influence on the economy and the political system and the culture is individualistic and angry now, rather than community oriented and hopeful as it used to be. The American dream – when each generation would do better than their parents – seems to have evaporated. I read recently that a prominent Canadian believes he is witnessing the decline of the American empire. It makes me sad.

The political left (of which I am probably a part) is now more focused on social issues that appeal mostly to professionals. The political right dedicated enormous resources to influencing the working class…though one could question whether this was in service of creating mass prosperity. Progressives will need to find a way to listen to the views of working class Americans and be more inclusive of those beyond white-collar professionals, if they expect to compete. People like vote because our politics is about more than our personal finances. Poor and working class people may also feel this way but they recognize that the “Brahmin” left has stopped engaging with them and listening to them.

I have wandered about through a variety of topics treated in this exceptional book. I also believe I learned a lot. Now the question is what do I do with this.

Customer Service at its best

Every once in a while we encounter a business that provides outstanding customer service, and it’s marvel. First I must caveat that I myself have never done business with easyplant nolita, based on Spring Street in NYC. I’ve never been there and the odds are low that I will visit anytime soon…though I am now intrigued.

I was visiting my daughter in Winter Park, Colorado recently, when she received a package via UPS with a drawing of a plant on the side of the box. When she got home she opened it and pulled out a plant, sitting it next to a beautiful one she already had. It is a self-watering plant – what a great idea for those of us (like her) who often forget to water their plants, but like to have them in the home!

This new plant, however, looked a little sickly after it’s journey in the cardboard box. She took a photo and sent it to the business she had ordered it from. A reply came about an hour later. The company representative agreed – based on the photo – that the plant didn’t look perfect. She apologized, promised to send out a replacement asap and told my daughter to just keep them both.

Now that’s how you create loyalty.

My daughter told us the story of how she came across this little business. She was in NYC once and passed by the store called easyplant nolita, located on Spring Street. The windows attracted her so she went in. The lady in the store spent time with my daughter just educating her on the pros and cons of many different plants. The lady in the store didn’t try to sell her anything, just explained and educated. My daughter was intrigued and particularly impressed with the ‘self-watering’ device they had designed, but explained that she lives in Colorado. “No problem,” the lady explained, “we can ship to you for free.” Bingo, she was hooked.

Why do I go on about this plant store? I just love great customer service. I used to wax on about it when I was in corporate life. Nothing creates loyalty like customer service – not even great products. A poor experience (like a damaged plant) is an extraordinary opportunity to provide excellent customer service and create loyalty.

People tell these stories to their friends and family (here I am, eh). Of course the converse is equally true – bad customer service stories spread like wildfire. Rude customer service representative, or poor responsiveness – like the folks at Starluck Flowers – just irks me.

I ordered flowers to be sent to my daughter-in-law a few weeks ago. I then emailed the day before the order was to be delivered to confirm some details and was informed that the order had been cancelled (gee, what if I hadn’t reached out?). That really annoyed me. Even worse, it is now several weeks later and I haven’t received my refund. I have emailed the company now four times and receive a polite note from Robertha Kiley, the Customer Service Manager saying that she was personally going to take care of this, and offered an apology. the first time she wrote this I was mollified. The 4th time i was wondering if she was incompetent or just trying to mess with me and avoid refunding me. I am now interested enough to see this out and find out if they will actually send me the refund (is it that difficult?).

So you see, both stories are worth telling.

America First is America Only

All this chatter about America First is of course isolationism. The people who believe in it just want America Only. The only priorities we should have – they seem to think – are priorities deemed important for America. Why should we be helping others around the world anyway? (Let’s leave out how we are treating our allies for purposes of this post).

Gutting USAID is the prime example. I am not particularly expert on the goings on at USAID but let’s assume that there are opportunities to make USAID more efficient or more effective or both. But taking a chainsaw to it? Feeding it to the wood chipper?

The first question seems to be “why should it be our job” to help the sick and poor in places like Africa. I submit that it’s about something that Nicholas Kristof call ‘soft power.’ We hold this place in the world and when we don’t, China takes it. China are already taking over our former role helping those in Cambodia who need it. I further submit that it’s our job because we can. I spend time working with non-profits, and encourage my kids to do the same, attempting to help others…because we can. We are lucky that we were born with some privilege and wherewithal. Does it mean that we must help others? Clearly there’s no rule about that, and many seem to think that it’s a waste of resources – both personal and as a country – that should be redirected back home.

I get the logic, and have some sympathy for those who don’t have as much as my family does, and watch the country helping kids with AIDS in Africa instead of helping more back home….but I don’t agree. It’s a big world and we are not just a part of it….we assumed a leadership role. If we are going to abrogate that leadership role then we will deserve the chaos that follows. I don’t see how these decisions will make America better (much less great).

Why do I post about politics?

A friend of mine – someone who’s opinion I value – recently asked online why anyone would post about politics? He wondered – would someone expect to change minds? Is it just to publish one’s views publicly? engage in debate?

I think it is a good question, and it made me think about it, as I do find myself going back and forth often – should I post my views (and others that I find relevant) on social media…or on this blog? I sometimes revert to my old “avoid politics on social media” presence, thinking it serves no purpose. I certainly don’t delude myself that my views will change anyone elses. Then I read something that makes me mad…or something amusing in how it makes fun of our current leadership…who desperately lack a sense of humor by the way. (Is this about politics? Or is it something more fundamental? )

After a period of introspection lasting no more than a few days, I realize that I post about “politics” because it is my way of demonstrating. I don’t go out on protest marches (perhaps I should) and I only made my very first political contribution (to Senator Chris Murphy) this year. So I don’t have a venue for expressing my extreme frustrations, other than talking to my friends who are like-minded. Social media is a way to talk to those friends on a broad basis.

Let me be obvious now. I think what the Trump administration are doing is just horrible and doing serious damage to our country and our country’s reputation in the world. I can’t imagine this carrying on for four years, but here we are. I do recognize that I still have some contacts on social media who think that what Trump is doing is right and proper and will bring benefits to the country. While I think they are mistaken, I don’t think anything that I say or post will change their views at all.

Bottom line, I have decided that if declaring my frustrations upsets any of my contacts, I just don’t care. I do it for myself and to share views with my friends of a like mind.

I know that many of my views are considered liberal, especially on social issues. I also have some views that would be considered conservative, especially on fiscal issues. I have respect for my friends who are more conservative than I. However, what Trump is doing is not conservative, it’s revolutionary. (See my earlier post about what conservatism is.) Trump is acting like a mafia boss and we shouldn’t tolerate it. Speaking out is appropriate. Staying quiet doesn’t suit me. Sorry, to my friends who don’t approve. Feel free to either ignore or ‘unfriend’ me. I have not unfriended people who’s views I disagree with…other than one or two who have made angry comments to me that I didn’t care for.

*caveat: If i were still in a role in corporate America I might choose differently, avoiding adding my voice to the din….or I might not

dear Bob, Thanks for asking. 🙂